We are dedicated to delivering exceptional shopping experiences to our global customers. Please review our delivery policy for detailed information.
Delivery Area
We offer worldwide delivery services, ensuring you can enjoy our high-quality products no matter where you are.
Delivery Time
Delivery times vary depending on the destination and the shipping method selected. Below are our estimated delivery times:
· Standard Delivery: 10-15 business days
· Express Delivery: 7-10 business days
Please note that these are estimated times and do not include order processing, which typically takes 1-2 business days.
Delivery Fees
Shipping costs vary based on the destination and chosen delivery method. The exact fee will be displayed at checkout when you select your preferred shipping option.
Order Processing
· Orders are processed within 1-2 business days.
· During promotions or holidays, processing times may be longer.
· Once your order is shipped, you will receive a confirmation email with tracking information.
Order Tracking
· You can track your order through our order tracking page or via the link provided in your confirmation email.
· If your order has not arrived within the specified timeframe, please contact our customer service team by email or phone.
Delivery Address
Please ensure that the delivery address you provide is accurate and complete. We are not responsible for failed deliveries due to incorrect or incomplete addresses. If you need to update your delivery address, contact our customer service team as soon as possible.
Failed Delivery
· If you are not available at the delivery address, the delivery company may leave a pickup notification or attempt redelivery.
· If the order is returned to us after multiple failed delivery attempts, we will contact you to arrange for redelivery, which may incur additional charges.
Lost or Damaged Packages
· If your package is lost or damaged during transit, please contact our customer service team immediately.
· We will work with the delivery company to investigate the issue and provide a suitable resolution.
Special Circumstances
· In certain cases, such as severe weather conditions, delivery times may be extended. We will do our best to minimize delays caused by such uncontrollable factors.
· Some regions may have delivery restrictions. If your address falls within a restricted area, we will notify you promptly and cancel the order.